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Read Q&As with the top B2B marketers today in Drew's Ad Age column. 

Ad Age

  • November 08, 2021 11:35 AM | Anonymous member (Administrator)

    In the span of three years, three large financial services companies merged into one goliath called FIS. With roughly $12 billion in annual revenue and more than 60,000 employees serving more than 20,000 clients in 130 countries, FIS might be the largest company you haven’t heard of. It’s a situation Ellen Raftery, its chief marketing and communications officer, expects to remedy with a new multidimensional brand campaign.

    Starting with a revamping of corporate values, Raftery and her team looked to streamline a portfolio of more than 850 products that consumed more than 9 million web pages. Ultimately, they redesigned the portfolio into 10 categories and one clear promise: "Advancing the way the world pays, banks and invests." New “three letter” ads that spell out FIS make the company’s offering accessible to various audiences. While Raftery admits there’s lot more to do, the campaign has already exceeded expectations in terms of reach and impact.

    Strategic position, core values and brand positioning were reevaluated to streamline portfolio

    Read the full Q&A on Ad Age: How FIS Invested in New Brand after Financial Megamerger

    Listen to the Episode: How FIS CMO Spells Brand

  • November 05, 2021 11:16 AM | Anonymous member (Administrator)

    Listen Here | From Renegade Marketers Unite, Episode 264: Gigamon CMO on Engineering Giga-Growth

    Forget the notion of born leaders. Leadership is a skill that is that’s learned through practice, and even trial and error. It is a skill that needs continual refinement and is always a work in progress. In this episode, we explore the path to leadership with CMOs Amy Messano of AltairBill Strawderman of GS1 US, and Toni Clayton-Hine of EY Americas.

    Tune in as we focus on the “Chief” of Chief Marketing Officer, exploring many aspects of CMOing, from how leadership adapted during COVID to how to lead while following the lead of your CEO. This episode is filled with unique insights into the different paths to leadership as well as tried-and-true ways to inspire employees and organizations to greatness. Don’t miss it!

    For full show notes and transcripts, visit

  • November 01, 2021 11:20 AM | Anonymous member (Administrator)

    Regular Huddles | 2021 Lessons Learned

    Transition Team: November 1st, 1-2pm ET

    Huddle A: November 1st, 3-4pm ET

    Huddle B: November 2nd, 2-3pm ET

    Huddle C: November 9th, 2-3pm ET

    Huddle D: November 10th, 4-5pm ET

    Make Good: November 30th, 5-6pm ET

    Bonus Huddle | Building a Predictive Marketing Model

    Bonus Huddle: November 16th, 4-5pm ET

    Bonus Huddle Guest: Ross Graber, VP & Principal Analyst at Forrester.

    From his bio: Ross is passionate about helping B2B marketing organizations create meaningful systems of measurement that accurately reflect marketing’s contribution to the business. As a researcher and thought leader, Ross focuses on developing and operationalizing the approaches leading organizations use to demonstrate accountability, understand results, and make improvements. His research has spanned the marketing operations discipline and includes data, process, people, and technology.

  • October 29, 2021 11:35 AM | Anonymous member (Administrator)

    Listen Here | From Renegade Marketers Unite, Episode 264: Gigamon CMO on Engineering Giga-Growth

    What does pro-skateboarder Tony Hawk have to do with network security? For one, his surname is the same as Gigamon’s latest cloud visibility offering, Hawk by Gigamon. The solution enables customers to get a full 360 view of their hybrid infrastructures, making it easier to see—as Tony described in his Cameo for the brand—what could go wrong, what the backup plan is, and how to transform chaos into control.

    Tony Hawk’s role as a Gigamon’s spokesperson is just one part of a massive, marketing-led transformation for the brand. It all started in 2019 when Gigamon went private and brought on Karl Van den Bergh as CMO to lead the strategic shift. With an engineering background, Karl faced the challenge head-on, quickly building a predictive ROI model and ramping up brand awareness efforts across the board.

    Tune in for a seriously fascinating episode with a master marketeer, one who uniquely understands the value of how engaged employees, a clearly defined brand, and an award-winning demand gen engine can build the momentum a company needs to really soar (like, increasing pipeline by 6x soar).

    For full show notes and transcripts, visit

  • October 22, 2021 5:53 PM | Anonymous member (Administrator)

    Listen Here | From Renegade Marketers Unite, Episode 263: How FIS CMO Spells Brand

    What does B2B success look like? Some might say that it looks like $12 billion in annual revenue with over 60,000 employees serving more than 20,000 clients in 130 countries, and in that case, FIS is right on the money. So why did the financial services company decide to turn their focus to building brand awareness?

    In this episode, CMO Ellyn Raftery shares how FIS simplified its brand after acquiring Worldpay, streamlining a docket of 800+ products into 10 distinct categories and one brand story as it shifted into a B2B2C mindset.

    Tune in to learn how FIS developed the new brand, how they made it real, and how it’s setting them up for even more growth in the future. Plus, learn Ellyn’s secret to CMO longevity—she’s been at FIS for 9 years!

    For full show notes and transcripts, visit

  • October 19, 2021 11:59 AM | Anonymous member (Administrator)

    Driving demand is a typical chief marketing officer mandate—not “fix the brand.”

    But for Jennifer Houston, CMO of D-Wave, the maker of quantum computer systems, lingering negative sentiment about the brand was so high that it not only hurt demand but was damaging employee morale. So, fixing the brand became her top priority and, in the process, Houston created a playbook from which almost any CMO can learn.

    Company changed the narrative with the help of its customers and a commitment to today’s reality

    Read the full Q&A on Ad Age: How D-Wave Made a Quantum Leap in Brand Perception

    Listen to the Episode: What the Heck is Growth Marketing!? | B2B Branding IS Rocket Science

  • October 15, 2021 5:55 PM | Anonymous member (Administrator)

    Listen Here | From Renegade Marketers Unite, Episode 262: The B2B CMO of the Future? 

    It’s time to restructure your B2B organization. To trim down your MarTech stack. To reconsider which metrics matter. These are things that this episode’s guests are all in agreement on, and taking it one step further, they also believe that the CMO is the one for the job.

    Tune in to hear from two of the three CMO to CRO authors, Brandi Starr and Rolly Keenan (COO and CRO of Tegrita, respectively), as we compare the future-thinking recommendations put forth in their book with those in Drew’s new book, Renegade Marketing. To keep everyone honest, CMO Peter Finter of CyberGRX brings a bevy of real-world experience and insights to the table. Don’t miss it!

    For full show notes and transcripts, visit

  • October 08, 2021 12:49 PM | Anonymous member (Administrator)

    Listen Here | From Renegade Marketers Unite, Episode 261: How to Serve Your B2B Customers When They Need You

    Of the B2B brands that became essential post-COVID, ABM Industries sweeps up. Literally. No, this isn’t a show about Account-Based Marketing per se; it’s about a facility services company that stepped up during a time of need to ensure that employees, customers, and customers’ customers were safe.

    Tune in to this fascinating interview with ABM CMO Cary Bainbridge, where she shares how the company relied on the experts and adapted in real-time to help customers through a time of need. This is a lesson in pivoting under pressure, with great insights for marketers into co-branding, developing essential services, and more.

    For full show notes and transcripts, visit

  • September 24, 2021 9:55 AM | Anonymous member (Administrator)

    Listen Here | From Renegade Thinkers Unite, Episode 259: B2B Leadership in a Hybrid World

    Ahh, work from home. A concept that became a hashtag overnight as the pandemic shut down offices around the world, relegating entire teams to Zoom squares. Zoom squares that moved away from the area, that enjoyed skipping a long commute, and that were able to maintain high levels of productivity despite the limitations. Zoom squares that nevertheless missed the creative spark that comes from in-person meetings.

    Now that things are opening up again, B2B businesses face a new challenge: figuring out what exactly their new policies will be when it comes to in-office versus remote work. In this episode, Khalid El Khatib of Stack OverflowEllina Shinnick of HUB International, and Mike Brannan of Centric Consulting share how their respective companies have adapted, offering heaps of insights into how to maintain a strong work culture, how to effectively communicate with hybrid teams, and what it means to be a good leader during these ever-changing times. Don’t miss it!

    For full show notes and transcripts, visit

  • September 16, 2021 12:20 PM | Anonymous member (Administrator)

    Starting as CMO in the middle of a pandemic is challenging enough. But what about when your new company is spinning off a major chunk of business that will keep the original company name? That’s exactly what Celia Fleischaker confronted when becoming CMO of Verint in September 2020. Her approach provides multiple lessons for b-to-b CMOs.

    To redefine the brand, Fleischaker and her team began with market research among employees, customers, prospects and industry analysts. Zeroing in on the idea of “boundless customer engagement,” the rollout focused initially on employees, making sure they not just understood the new brand story but could and would evangelize about it.

    Customer engagement company consulted with employees and clients before going to market

    Read the full Q&A on Ad Age: How Verint Juggled a Spinoff and Rebranding amid the Pandemic

    Listen to the Episode: Being a Groundbreaking B2B CMO

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