CMO Huddles

Career Huddle: Let's Discuss How CMOs can Drive CX

February 23, 2024 2:48 PM | Anonymous member (Administrator)

Listen Here | From Renegade Marketers Unite, Episode 385: Speed Sells: The Crucial Role of Time in Customer Satisfaction

Two out of three customers say that speed is as important as price—making it an essential ingredient of brand success.

That’s why it’s time for CMOs to harness responsiveness as a distinct competitive advantage. In this episode, Jay Baer provides a blueprint for how to get there, detailing 6 time-busting strategies shared in his book, “The Time to Win.”

From auditing your current responsiveness to baking in a “fast pass,” prepare to transform customer interactions into swift, memorable experiences that promote loyalty and positive word-of-mouth.

Don't miss out on these game-changing insights that could set the pace for your company's future!

What You’ll Learn 

  • Why time is a key differentiator  
  • 6 ways to be a more responsive organization
  • How to apply Jay’s “need for speed” framework
For full show notes and transcripts, visit

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