“It feels like a perfect economic storm,” shared an anguished CMO from a $300mil tech company, adding, “Our buyers are hesitant because of the overall economic uncertainty, new entrants are disrupting our category, we just expanded our product line, and no one knows what will happen to the government funding that benefited our industry,” they detailed. Nodding empathetically, I realized it was time to update my recession playbook with a GenAI-first mindset.

Polish Your Positioning

Ensure your brand is perceived as a "must-have" rather than a "nice-to-have." This involves clearly communicating the unique value and necessity of your product or service. [Use Deep Research to help explore options. And test synthetic research from companies like Evidenza or Subconscious.ai for speedy insights at 50% of traditional research $s]. understand the difference between a good reputation and a poor one.

Sell Your “Speed to Value”

When CFOs become CFNOs, the only “yes” you’ll hear is for those products or services that can deliver a fast return on investment. [Run recorded customer calls through a customized GPT to isolate speed-to-value quotes and context. Identify customers who get value faster and can quickly double down on that segment.]

Call Your Customers

They may be in the same or worse economic turmoil. If they are, make a customer for life by offering better terms on your current contract in exchange for a longer deal and a high-quality testimonial. [Run a Deep Research assessment of their industry seeking insights into how they could outperform competitors in a recession].

Elevate Your Executives

Individuals get 10x the organic reach on LinkedIn than companies yet few brands scale executive thought leadership. [Create a Project on ChatGpt or Claude that includes brand guidelines, past writing by each exec and other parameters. Then, ask the exec to dictate 20-25 minutes of their latest thinking and let your top editor run with it. The goal should be 2-3 thoughtful weekly posts from these execs. Bonus points, if they record vertical videos, a medium LinkedIn is heavily favoring. Breaking news: LinkedIn now allows you to promote individual posts.]

Balance Your Budget

You know your CFO is coming for funds. Get ahead of this. Draft two plans, one at the current budget and one with a 20% cut. Go back through company data from the early days of the pandemic and show the lagging impact of those budget cuts. [Run projections on the impact of budget cuts on pipeline via LLMs. And show how your GenAI tests should yield massive savings in the coming years].

Value Your Visitors

With the dual whammy of declining organic site traffic and fewer buyers in the marketplace, every qualified site visitor must be treated like royalty. This means rethinking your landing page experiences and enabling answers, not navigation. [We are currently testing two LLM-driven tools, Webless.ai on RenegadeMarketing.com and Salespeak.ai on CMOHuddles.com. We'll share results at CMO Super Huddle]

What's in your recession playbook?

Written by Drew Neisser