“I’m really struggling to focus,” shared an enterprise B2B CMO with a staff of 115.
“Tell me about it,” I empathized.
Honestly, I feel it too. I feel it when I can’t see my phone. I feel it when I instinctively check email during a status meeting. I feel it when someone has to repeat themselves in a meeting because my brain briefly wanders into email triage mode.
The Attention Crisis
We are in an attention crisis.
And CMOs may be among the hardest-hit because their jobs reward responsiveness, availability, and rapid context switching. We’ve convinced ourselves this is a superpower.
It isn’t.
In one of the most-cited studies on multitasking, Stanford researcher Clifford Nass found that heavy multitaskers were actually worse at filtering out irrelevant information and slower at switching between tasks. His conclusion was brutal: “Everything distracts them.”
That one hit me hard.
Because I see CMOs walk into meetings every day with Slack open, email open, SMS notifications firing, and LinkedIn blinking in the background like a Vegas casino.
Then halfway through the meeting: “Sorry, can you repeat that?”
I’ve done it too.
But here’s the bigger issue: every time leaders do this, they normalize it.
You are teaching your team that partial attention is acceptable.
You are teaching them that notifications outrank humans.
You are teaching them that being “busy” matters more than being present.
Culture trickles down faster than strategy.
Either be in the meeting fully or don’t go. You can’t do both well.
Focus Has to Be Modeled
One thing I’ve started doing is putting a physical sticky note on my monitor every morning with my top two priorities for the day. Not 17 priorities. Two.
And those priorities need to ladder back to strategic priorities. Your OKRs. Your rocks. Your actual business goals.
Then encourage your direct reports to do the same.
Focus trickles down, too.
A few other practices that help:
- Hide Slack, email, and SMS during meetings
- Block at least 30 minutes daily for deep thinking
- Reserve 30 minutes at day’s end for planning and cleanup
- Protect those blocks like investor meetings
Email and Slack are often knee-jerk time sucks. One trick: batch them.
Try three 15-minute email/Slack blocks a day instead of constant inbox grazing. And create subject-line rules for your team:
- NEED APPROVAL BY 5PM
- PLEASE WEIGH IN BY FRIDAY EOB
That alone reduces cognitive clutter dramatically. I also like the one-minute rule:
- If it takes under a minute, respond right away
- If it requires real thinking, schedule time for it
- If it’s merely interesting, defer it
Attention Is a Leadership Issue
Your calendar is a clear expression of your priorities.
Try to audit your time this week:
How much is reactive versus strategic?
How much is email versus leadership?
How much time is spent on your biggest initiatives versus tiny, annoying fires?
Because here’s the uncomfortable truth: Most executives don’t have a strategy problem.
They have an attention problem.
Written by Drew Neisser